To Our Valued Clients
OUR VALUED CLIENTS,
As we all navigate the upcoming weeks and months, we wanted to let you know that Sight & Sound and Mugwump Productions is here. We know things are going to be fluid. Events are going to be rescheduled (possibly multiple times), venues are going to change, the nature of your event might change along the way too… and that’s ok!
We don’t call our clients partners just because it sounds pretty, it is what we truly believe. Partners are accommodating, flexible and are ready to figure it all out with you! We want you to feel confident when booking your event services with Sight & Sound and Mugwump Productions. As a result, any services that are cancelled or rescheduled as a result of COVID-19 will be exempt from any cancellation fee.
We are all in this together and we are here for you. Need some help navigating some office AV equipment? Call. Want to brainstorm? Call. Need help setting up your Zoom account? Call. The isn’t billable time, so don’t worry about quotes and purchase orders, this is just a phone call to your event partner during a very unique and challenging time.
To ensure the safety of our clients and employees, our team will be disinfecting all of our equipment before and after use, hand sanitizer will be in all of the Project Manager kits and at all tech tables, and any Team Member who is not feeling well will stay home and will only return after a full recovery. We have adjusted our sick time policy to allow the necessary time to stay home so no one feels pressure to come into work.
Thank you for your continued support to Sight & Sound and Mugwump Productions!
– Jon Davis and the entire Sight & Sound and Mugwump Productions Team